How can an organization evolve on the road to process management? That is the principle question that this course addresses. Many companies start their BPM journey by executing one or two projects of small scope. That may be fine at the outset, but in order to address the larger performance issues, companies need to move up the BPM maturity curve from repeatable to defined and then to managed and optimized. This course outlines the key leadership behaviors needed in this respect. It addresses questions such as:
• What critical performance measures need to be put in place?
• What level of process ownership is needed?
• When should a BPM Center of Excellence be considered?
• When should BPM Governance be implemented?
The course provides a roadmap for organizations to move up the BPM maturity curve. It precedes the course titled Advanced Process Management Principles – Key to Sustainability.
A roadmap on how to move up the BPM maturity curve.
To provide participants with tools and methods to assess their organization’s process maturity and level of BPM competence and equip them with the means to move up the BPM maturity curve.
Senior managers and executives from IT, Finance, HR and Operations
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Available In-House or Private Live Online
This training course is part of an eight-course Learning Path. Use the Learning Paths guide for easy course selection. When you complete eight courses, you will earn your SOAIPSM. |