Understand the similarities and differences between four seminal methodologies: Six Sigma, Lean, Reengineering and BPM. Do exercises for techniques and discuss cases in each methodology.

This course provides an overview of various methodologies and approaches commonly used in process improvement and management. Participants will understand the similarities and differences between Six Sigma, Lean, Reengineering and BPM. Exercises and case studies are used to reinforce the guiding principles and frameworks for each of the four methodologies.

The course places special emphasis on understanding process improvement techniques for the definition, modeling, analysis, improvement and management of business processes. Eleven different techniques are explained, each from one of the different methodologies. Participants learn where and how to best apply a given methodology or approach during the different BPM stages.

This course provides practical information on the four best known BPM methods and approaches, namely Six Sigma, Lean, Reengineering and BPM. The actionable exercises allow participants to connect course material to their own organizations. Discussion enables insight into BPM methods and an appreciation of best practices and pitfalls to avoid. The methodology concepts and techniques provide actionable information for both business and IT professionals.

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