Why Big Data Needs BPM

Rate this:
Total votes: 0

Big data and related topics like the IOT (Internet of Things) are always big topics of interest in large forums. So it was the case in CeBIT 2016, Hannover which I was fortunate enough to attend.  There were several talks on Big Data - Digital Disruption was the theme, and there was general consensus that Big data was here to stay and grow phenomenally. People were moving from basic reporting and visualization of data (Data discovery and understanding) to a phase where predictive analytics would rule. This was because of the huge strides made in the fields of Machine Learning and artificial Intelligence. One of the keynote speakers in CeBIT was Professor Nick Bostrom founding Director of the Future of Humanity Institute at Oxford. An extremely impressive speaker and futurist, I was blown away with the vision he had for the future. He spoke passionately that the time for Artificial Intelligence has finally arrived and what it means for society at large. He said that there were 3 waves of Artificial Intelligence, starting in the 70's which initially showed promise but petered out when expectations could not be met.  The current wave driven by advances in Machine learning has created the perfect storm - we have both the computing power and the mathematical and statistical algorithms needed for true artificial intelligence.

What does all this have to do with BPM you might ask? Well, imagine a future where real time analysis of Big data predicts what could happen - a future event, based on the machine learning algorithms working on the data in real time. Wouldn't you then like to respond automatically to the event? After all if event prediction happens in real time, then a response should also happen in real time.

If so, how would you respond? You can do that only if the output from predictive analytics were somehow tied to your BPM platform, so that the event could trigger a set of pre- defined business rules and workflows which take the right action to capitalize on the event. These future generation intelligent BPM's (iBPM) will no doubt have these real time  features enabled.

A lot of such work  has already been done with IOT, where by measuring data points from a fleet of cars or trains, it was possible to predict which cars or trains would need preventive maintenance at what point in time, resulting in huge savings in costs and unpredictable breakdowns. With customer experience soon becoming the key differentiator to drive sales, imagine a world where the diagnostics from your car were automatically sent for analysis based on which you would then know  what action to take . With prior permission, what if your usual dealership/ mechanic was informed of the results and the needed parts were ordered for the maintenance required.

It is then simply a matter of scheduling when you can take the car over to the workshop. With driverless cars, the car could decide based on when the workshop is free and drive itself over when you are at work!

A glimpse of the future which is not too far away!

Comments

Join the Discussion

Shopping cart

There are no products in your shopping cart.

0 Items

Upcoming Webcasts

    Meet the Author: Jochen Wirtz, Intelligent Automation - The Service Revolution has Started
    Available on Thursday, July 08, 2021

    Pre-register for our upcoming Meet the Author webcast!

    In this webcast, author Jochen Wirtz discusses his new book 'Intelligent Automation: Learn how to harness Artificial Intelligence to boost business & make our world more...

    Pre-register to reserve your spot.
    Meet the Author: Setrag Khoshafian, How to Alleviate Digital Transformation Debt
    Available on Friday, October 15, 2021

    In this Meet the Author webcast, Dr. Setrag Khoshafian discusses his new book 'How to Alleviate Digital Transformation Debt Post COVID-19'. Join Gregg Rock as he and Setrag discuss monetizing low code/no code, blockchain, IoT, AI...

    Pre-register to reserve your spot.

    Editorial DIrectors


    Gregg V. Rock
    Editor & Founder

    Tom Dwyer
    Editorial Director
    Remind me later

    What are your professional development goals for 2021?

    Take our Professional Development Survey
    Take the survey now for an opportunity to win an online course worth $595!

    The survey is just four questions long and only takes a few minutes.