Samantha BureauJohnson

Profile

Member since
May 24, 2016

Name Samantha BureauJohnson

Company: BCBSNC

Title: VP, PMO and BPE

Department: PMO & BPE

Business Area:

Industry:

Links:

Primary Interest: Business Process Management (BPM)

Other Interests:

Business Process Management (BPM)

Business Architecture (BA)

Digital Business (DBiz)

Agile Business Analysis (ABA)

Analytics/Big Data

Artificial Intelligence (AI)

Cloud Computing

Mobile/Social

Operational Excellence (OPEX)

Organizational Change Management (OCM)

Robotic Processing Automation (RPA)

Business Decision Management (BDM) / Business Rules (BR)

About Me:

Samantha Bureau-Johnson is the VP of Business Process Excellence and the Project Management Office at BCBSNC. She is currently accountable for an enterprise portfolio of strategic business initiatives that have an annual investment of over $300M, as well as, delivering over $100M in improvement initiatives since the Business Process Excellence program began in 2008. Her responsibilities also include Enterprise Business Architecture and Business Analysis. She has been with BCBSNC since 1996 and has served in leadership roles in functions across the company including Network Management, Sales & Marketing, Operations, and Human Resources.

She is a dynamic business leader and champion for the enterprise deployment of Lean Six Sigma. She excels at translating strategy into execution to drive solid business outcomes. Her passion for developing talent can be seen in her commitment to coaching and mentoring employees and leaders, as well as, her appointment as an adjunct professor for Leadership Development curriculum in BCBSNC’s BlueUniversity.

Samantha is actively involved in her community and an avid supporter of the Girl Scouts, CORA Emergency Food Bank and the Carolina Tiger Rescue. She has dual Masters degrees (MBA/MHA), over 28 years of business experience, 23 of them in Healthcare Insurance where she has led core operational teams, emerging healthcare models, large project implementations, change leadership initiatives, business process redesigns and IT teams. She is also certified in Coaching, Change Leadership, and Business Leadership Development, and is a Six Sigma Greenbelt.

Contributions

Robotic Business Process Automation is Here

Robotic Business Process Automation is all the rage right now. It is the new cost reduction initiative that many executives are eager to implement. There are numerous conferences focused on Robotic Process Automation (RPA) and the evolution to Cognitive Processing or Machine Learning (AI). There...

Busting Organizational Silos with Business Process Management

Today’s business is global, spanning across supply chains, project delivery chains and changing fundamental business models. It is harder and harder to get clear line of sight into and accountability for how a business is operating. In addition to the shift to a global model, businesses require a...

Implementing Enterprise Business Process Management - The change starts with the practitioner

Over the past year, our Business Process Excellence practice has been working to develop an Enterprise Business Process Management (BPM) Framework for our organization, with implementation beginning this year. We utilize Lean, Six Sigma, Workout, Kaizen and facilitation methods to improve business...

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